The staff was very service minded and helpful. the location was really nice. Close to downtown and close to good restaurants in a slightly more fashionable area. Also close to the San Martin park. we had a corner room with a view in 2 directions - 14th floor - it made the mornings amazing to stand up and gave spectacular experiences at sunset and evening time. It was very clean and the cleaning was generally top notch. The bed in our room was super good. The pool and the surrounding area could be a little bigger and is outdoors, not covered.